SHIPPING POLICY

We ship to the United States only. Standard shipping is free on all orders, with no minimum order value.

ORDER PROCESSING
Processing and transit are both included in our 14-calendar-day delivery timeframe. The delivery window starts when your order is confirmed.

DELIVERY TIME
Orders are delivered within 14 calendar days of order confirmation. This is the total delivery period, including processing and transit, not an additional 14 days after dispatch.

FULFILLMENT AND SPLIT SHIPMENTS
Orders are fulfilled by our U.S.-based supplier. Items from the same order may arrive in separate packages. No additional shipping charge applies to split shipments.

TRACKING
When tracking is available, we will email it after the carrier accepts the shipment. Tracking can take 2–5 business days to show its first scan. A temporary lack of movement does not necessarily mean the package is lost.

ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate delivery address. Contact us immediately at merdojr1337@icloud.com if you notice an error. Address changes are not guaranteed after fulfillment begins. Additional shipping costs caused by an incorrect or incomplete address may be the customer’s responsibility.

DELAYS
If your order has not arrived within 14 calendar days of order confirmation, contact us promptly at merdojr1337@icloud.com with your order number. We will investigate with the supplier and carrier and work to resolve the issue under our Return & Refund Policy and applicable law.

DELIVERED BUT NOT RECEIVED
If tracking shows delivered but you cannot find the package, check with household members, neighbors, your building office, and the carrier. Contact us promptly if it remains missing. We will assist with an available carrier claim, but replacement or refund eligibility depends on the carrier investigation and applicable law.

DAMAGED PACKAGES OR ITEMS
Inspect your order upon arrival. If an item is damaged, defective, or incorrect, email us within 7 days with your order number and clear photos or video. We will review the issue under our Return & Refund Policy.

SHIPPING CHARGES AND TAXES
Standard shipping within the United States is free. Any applicable taxes collected by us are shown at checkout.

ORDER CHANGES AND CANCELLATIONS
Contact us as soon as possible. We will attempt to update or cancel an order before fulfillment begins, but changes are not guaranteed after processing or shipment.

CONTACT
For shipping assistance, email merdojr1337@icloud.com and include your order number.