RETURN & REFUND POLICY

We offer a 14-day return window. You must request a return within 14 days after the carrier marks your order as delivered.

ELIGIBILITY
Items must be unused, unworn, unwashed, undamaged, and returned with all original packaging, accessories, and proof of purchase. Items returned without prior authorization may not be accepted.

HOW TO START A RETURN
Email merdojr1337@icloud.com with your order number, the item you want to return, and the reason for the return. If the item arrived damaged, defective, or incorrect, include clear photos or video. If approved, we will send return instructions and the correct return address.

Because we work with multiple fulfillment partners, the return address may differ from the address on the original package. Do not return an item to the package sender or manufacturer unless we specifically instruct you to do so.

RETURN SHIPPING
Customers are responsible for return shipping costs for change-of-mind returns, sizing issues, or incorrect addresses entered at checkout. We cover reasonable return or replacement costs when the item is verified as damaged, defective, or incorrect. Original shipping charges are not refundable unless required by law.

NON-RETURNABLE ITEMS
For hygiene and safety reasons, personalized or made-to-order products, gift cards, downloadable products, and opened personal-care or intimate goods are final sale unless they arrive damaged, defective, or incorrect. Sale items are returnable only when the product page does not state Final Sale.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Inspect your order when it arrives and contact us within 7 days if there is a problem. We may offer a replacement, store credit, or refund after reviewing the evidence. Minor packaging damage that does not affect the product is not considered a product defect.

CANCELLATIONS AND ORDER CHANGES
Orders may be cancelled or changed before fulfillment begins. Contact us as soon as possible. Once an order has been processed or shipped, cancellation is not guaranteed and the return process may apply.

REFUNDS
After we receive and inspect an approved return, we will notify you of the decision. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may need additional time to post the refund. If more than 15 business days have passed after approval, contact us.

LOST OR STOLEN PACKAGES
Contact us if tracking has not updated for 10 business days or if your package appears lost. We will work with the carrier and fulfillment partner. We are not responsible for packages confirmed delivered to the shipping address provided at checkout, but we will assist with a carrier claim when available.

This policy does not limit any rights you may have under applicable U.S. consumer protection law.

Contact: merdojr1337@icloud.com